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We do not accept any service cancellation, transaction fees charged would not be refunded/ reversed for any refund or reversal and chargeback of any transaction” however, we can make refund for some mention cases like, if due to any technical error the money was debited twice and so on or transaction was made through stolen card. Normally a refund will be issued to you instantaneously. However, in some cases the refund my take 2 working days and you will receive a refund confirmation mail within that period. Please note in refund cases, the concerned bank may take 4-7 working days to post a credit to your account.
This is an automatic process and will be followed in all cases, however, for cases where you have received a success confirmation but not received a payment by school/college/concern authority or any other case you are welcome to log a complaint by sending a mail on our contact us page and we will provide you a quick resolution.
Kindly note, in all cases our liability is only restricted to providing you a valid fees, payment or refund to the extent of payment received by us. We shall not be responsible for any other claim or consequential liability arising out of a failed fees payment on our system.